The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to Alba Rodal, Calle Fuente Ferreira, 10 – 36940 Cangas, Pontevedra, Spain. Alternatively, you can contact us at (+34) 609 929 833.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all EU and national laws and requirements for user privacy.
WHO ARE WE?
I am María Alba Rodal Fernández with ID 78736774T trading as Alba Rodal, an independent professional. You can contact me at the address or email given above.
HOW DO WE COLLECT INFORMATION FROM YOU?
We collect information from you when you purchase our products, or express an interest in our activities at a conference or trade show. We also collect information when you submit the contact form or subscribe to our newsletter on our website.
When collecting your information via the above methods, we add your information to our database (to receive newsletters and activity updates) as we deem that you have a legitimate interest in our activities.
We do not automatically add your details to our marketing mailing list. You must provide explicit consent by ticking the relevant tick-box when signing-up to subscribe to our newsletter on our website.
WHAT WE COLLECT
We may collect the following information:
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or customers’ orders.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
The personal information we collect might include your name, company role, company name, company address, information relevant to customer orders, demographic information such as postcode, preferences and interests, email address and telephone number. When submitting online forms the computer IP address is also collected.
If you pay for an activity via BACS or cheque, we will also collect your payment information. If you charge us for a product or service, we will collect details of how you receive payment. See below for details of how we collect and store financial information.
HOW DO WE MANAGE FINANCIAL INFORMATION?
Payments to us
If you pay us directly, then your bank account details (account name, sort code and account number) will be stored by our bank, currently BANCO SANTANDER, S.A, who have secure and encrypted processing methods, as explained here:
Payments by us
If you invoice us directly, then your bank account details (account name, sort code and account number) will be stored in our accounts system, which is accessible by Alba Rodal´s partners. This information is stored locally on our computer system in an encrypted form. We will store this information for at least five years, as required by current legislation.
HOW IS YOUR INFORMATION USED?
We may use your information to improve our products and services, to prevent and detect fraud and abuse, to comply with our legal obligations, policies and procedures and for purposes of administrative and internal analysis, and to send you communications about our latest news, events, research and campaign updates (however, we must have your explicit agreement for this).
If you are one of our customers we may email you to process your order/renewal. By becoming a customer you agree to receive non-marketing emails from us in order to manage your account as stated in our terms and conditions.
We review how long we keep your personal information on a regular basis.
WHO HAS ACCESS TO YOUR INFORMATION?
Your information is stored in a secure database managed by María Alba Rodal Fernández, the person responsible for accessing the data contained in each and every one of the files. We can occasionally share this information with our marketing partner Infinitum Ecommerce, SLU, which has its own privacy and security policies, as it appears on its website:
Your information will only be used for the purposes of Alba Rodal.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may send you information about activities by third parties where we deem this to be of specific interest.
You can choose whether you wish to receive information from us. If you do not want to receive communications from us, then you can unsubscribe from our mailing list at any time by clicking on the ‘Unsubscribe’ link on the bottom of any of our mailings.
When you unsubscribe, your details will be deleted from Alba Rodal’s database and that of our marketing partner Infinitum Ecommerce, SLU.
and security information here:
To unsubscribe, you can also email us at email@example.com or by writing to Alba Rodal at the address given above.
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION
We want to make sure that the information we have is correct and up to date. You have the right to ask for a copy of the information Alba Rodal holds about you.
If you would like to update your information or request a copy of the information we have stored about you, please email us at firstname.lastname@example.org or by writing to Alba Rodal at the address given above.
Your information is stored on a secure, encrypted and password-protected database managed locally by Alba Rodal. If and when any of your personal details, for example your name and email address, are transmitted over the internet, this will normally be using an encrypted VPN (Virtual Private Network) connection and/or SSL (Secure Socket Layer) protocol, which is the standard encryption method employed by most Internet users such as banks, financial institutions, etc. However, whilst we exercise this care, it should be realised that no form communication can ever be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
A cookie is a small file which asks permission to be placed on the hard drive of your computer. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer – we provide details below of how you can achieve this. This may prevent you from taking advantage of the website.
LIST OF COOKIES INFO COLLECTED
The following table lists the cookies we collect and what information is stored. Name of the cookie:
– Shopping. Partnering with your shopping cart.
– CATEGORY_INFO: Stores information on the category page, which displays pages faster.
– COMPARE: The items you have in the product comparison list.
– CURRENCY: Your preferred currency.
– CLIENT: An encrypted client identifier to store version.
– CUSTOMER_AUTH: An indicator of whether currently recorded in the store.
– CUSTOMER_INFO: An encrypted version of the client group to which it belongs.
– CUSTOMER_SEGMENT_IDS: Stores the Segment ID.
– EXTERNAL_NO_CACHE: A flag indicating whether the cache is disabled or not.
– Your frontend session ID: On the server.
– GUEST-VIEW: Allows guests to edit their orders.
– LAST_CATEGORY: The last category you visited.
– LAST_PRODUCT: The last product that was viewed.
– Indicates if: New message receive a new message.
– No cache: Indicates whether to allow the cache.
– PERSISTENT_SHOPPING_CART: A link to information about your cart and site history if requested.
– POLL The ID: Any surveys that have recently voted on.
– Information POLLN: In polls voters.
– RECENTLYCOMPARED: Items which have recently been compared.
– STF: The product information sent by email to your friends.
– STORE: The store or view selected language
– Articles VIEWED_PRODUCT_IDS. Recently Viewed.
– Wish list: An encrypted product added to your wish list.
GOOGLE ANALYTICS SERVICE
The cookies in use to deliver Google Analytics service are described in the table below:
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
CONTACT & COMMUNICATION
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation . Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
SHORTENED LINKS IN SOCIAL MEDIA
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo ).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
CONTROL OF YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- When you are asked to fill in a form on the website, look for the box that you can click to confirm we can use your personal information for marketing purposes. You have to positively ‘opt-in’ to receive marketing communications.
- If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time in writing or by email to email@example.com or clicking the unsubscribe link in our communications to you.
RESOURCES & FURTHER INFORMATION
- General Data Protection Regulation 2016
ARE YOU AGED 16 OR UNDER?
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please ask your parent/guardian’s permission beforehand whenever you provide us with personal information.
OWNERSHIP OF INTELLECTUAL PROPERTY AND USE
Please note that by visiting and browsing this website and using our website is subject to the laws governing the ownership and use of intellectual property, including our trademarks and copyrights.
You may not use any trademark or trade Alba Rodal without our prior written permission. Trademarks or trade dress includes the name of Alba Rodal and logos and other graphics, logos, page headers, button icons, scripts and service names Alba Rodal products, services and programs. All other trademarks appearing on our website are property of their owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates
All text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations, appearing on the website, as well as the software used to create them, are owned by Alba Rodal and are protected by the laws of copyright Spanish and foreign author. You may electronically copy and / or print “copies” of the website for non-commercial use in connection with the placement of a website for shopping or for personal use. Any other use of any content on the website, including linking or framing to this website is strictly prohibited unless you first obtain our prior written consent.
NON CONFIDENTIAL INFORMATION
Except for information necessary to place an order, do not send us any confidential or proprietary information through this site web. Any information, materials, suggestions, ideas or comments you send will be considered non-confidential, and through the presentation of it, we are allowed to use, modify, reproduce, transmit, display and distribute for any purpose, without payment or other compensation or rights. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
ERRORS AND INACCURACIES
We always try to provide accurate, up to date and complete information on our website. Unfortunately, despite these efforts, human or technological errors may occur. This site may contain typographical errors, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions including after an order has been shipped, and to change or update information at any time without notice.
We make no representation or warranty of any kind, either express or implied, with respect to this Web site, its content or information available on or through it; which are provided “as is” with all faults. Unless otherwise provided in the applicable law, we will not be liable for any damages arising out of or relating to the use of this site or any site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or loss of data or information, even if we notify in advance the possibility of such damages.